This privacy policy was last updated on April 10, 2020.

We know you trust us with your personal information when you visit us. This Privacy Policy spells out our commitment to protect that trust. It explains Andrea Neu Health (“ANH,” “we,” “our,” or “us”) privacy practices for, (the “Site”) and Services.  This Privacy Policy explains what information we collect from you, how we collect it, how we use it and how we protect it.

By visiting our Site, you accept the terms of this Privacy Policy. You’re not authorized to use this Site unless you agree with this Privacy Policy.  You may choose whether or not to provide personal information in connection with your use of our Service. If you choose not to provide the personal information we request, you may still visit and use parts of our Services, but may be unable to access or use certain features, options, programs, products, and services.

This Privacy Policy applies only to our Site and Services. We’re not responsible for the practices employed by any third-party sites including ones to which we link or that link to us. Those sites will have rules and practices of their own.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at [email protected]


Information You Provide to Us

Account Creation: When you create a user account or sign up for a Membership with us, we may collect your name, email address, username, password, payment information, and mailing address.

Your Communications with Us

We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, or otherwise communicate with us.

Information Collected Automatically or From Others

We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

In addition, we may automatically collect data regarding your use of our Services, such as the types of content you interact with and the frequency and duration of your activities. We may combine your information with information that other people provide when they use our Services, including information about you when they tag you.

We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.

Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.  A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects information about visitors’ engagement on that web page. The use of a pixel allows us to record, for example, that a visitor has visited a particular web page or clicked on a particular advertisement.

We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit You can opt out of Google’s collection and processing of data generated by your use of the Services by going to


We use your information for a variety of business purposes, including to: fulfil our contract with you and provide you with our Services, such as: managing your information and accounts; providing access to certain areas, functionalities, and features of our Services; communicating with you about your account, activities on our Services and policy changes; processing your payment information and other payment methods for products or Services purchased; providing advertising, analytics and marketing services; and providing Services on behalf of customers.  We also use your information to analyze and improve our Services such as: detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity; measuring interest and engagement in our Services; improving, upgrading or enhancing our Services; developing new products and services; ensuring internal quality control; verifying your identity and preventing fraud; debugging to identify and repair errors that impair existing intended functionality; enforcing our terms and policies; and complying with our legal obligations.  Provide you with additional content and services, such as: furnishing you with customized materials about offers, products, and Services that may be of interest, including new content or services; auditing relating to interactions, transactions and other compliance activities; and other purposes you consent to, are notified of, or are disclosed when you provide personal information.

We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services.


Except as provided below, we do not share your personal information.

Service Providers

We may share any personal information we collect about you with our third-party service providers, who may only use your data to provide services to us.  The categories of service providers (processors) to whom we may entrust personal information include, but are not limited to: IT and related services; information and services; payment processors; customer service providers; and vendors to otherwise support the provision of the Services.

Business Partners

From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly offered product or service from us, we may share Personal Information collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of Personal Information we collect, and their use of the information will be in accordance with their own privacy policies.


We may share any personal information we collect about you with our affiliated companies.

Advertising Partners

Through our Services, we may direct third-party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information we have collected about you (such as your hashed email address, demographic information and past purchase history) with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party websites within their networks.  This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.  We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable or otherwise of interest to you. If you prefer not to share your personal information with third-party advertising partners, you may follow the instructions below.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store about you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Special Note to International Users

The Service is hosted in the United States and is intended for and directed to users in the United States. If you are accessing the Service from the European Union, Asia, or any other region with laws or regulations governing Personal Information collection, use, and disclosure, that differ from United States laws, please be advised that your continued use of the Service will be governed by United States law, this Privacy Policy, and our Terms of Service. Information about you that we collect or that you submit may be transferred to, processed in, and held in countries other than the one in which you reside, including countries such as the United States, which the European Union has deemed do not provide “adequate” protection for Personal Information.


You have certain choices about your personal information.  Where you have consented to the processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting us as described below.  Even if you opt out, we may still collect and use non-personal information regarding your activities on our Services and for other legal purposes as described above.

Email Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.  Additionally, you may send a request specifying your communications preferences to. Customers cannot opt out of receiving transactional emails related to their account with us or our Services. Note that you will continue to receive transaction-related emails regarding products or Services you have requested.  We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Privacy Policy).

Cookies, Interest-Based Advertising, and Analytics

You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits.  The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs.  

Your Privacy Rights

In accordance with applicable law, you may have to the following rights:

Access to/Portability of Personal Data

You can receive a copy of data we process about you consistent with legal requirements.  In addition, you may have the right in some cases to receive or have your electronic Personal Data transferred to another party.

You can request correction of your personal information where it is inaccurate or incomplete.  In some cases, we may provide self-service tools that enable you to update your personal information or we may refer you to the controller of your personal information who is able to make the correction.


You can request we delete personal information we collect or maintain about you, subject to certain exceptions prescribed by law.

Restriction of or Objection to processing

You can request restriction or object to the processing of your personal information, and you have the right to opt in or opt out of the sale of your Personal Data to third parties, if applicable, where such requests are permitted by law.

If you would like to exercise any of these rights, please log into your account or contact us as set forth below. We will process such requests in accordance with applicable laws.  To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to log in to your account or requesting additional information. You have a right not to receive discriminatory treatment as a result of your exercise of these rights. In some cases, you may designate an authorized agent to make a request on your behalf.

We do not collect your personal information unless you have a user account with us. If you do not have a user account, but believe we may use your personal information, please submit your request to exercise your rights in writing to [email protected]


We reserve the right to retain any Personal Information as long as the Personal Information are needed to provide our Services, fulfill the purposes that are described in this Policy, and comply with applicable law.


No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.  If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.


The Services are not directed to children under 18 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.



California Shine The Light Law

The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties.

Supervisory Authority

If you are located in a country part of the European Union or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

Changes To This Privacy Policy

We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our Service. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Service frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it.


If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at: [email protected]


We will post any changes and updates to this Privacy Policy on this Site so you can always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy periodically, so you’ll know if it has been changed or updated.